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$1 22 403 access access denied account account email activate terminated add add account add contact add funds add resources add subuser addon address amd an internal error has occured attach iso auto automatic backup backup restore bandwidth bandwidth graph bandwidth overusage banned ip banned sending ip base baseurl bill billing cancel cancel service cancellation cancellation request cancelled cancelled VPS captcha change change 3 month change account email change annual change billing cycle change billing term change cycle change datacenter change email change email address change ip change ip address change location change payment term change service password change term change vds password change vpn password change vps password changing password close my service close service connection contact continue service country crash create a user credit custom image custom operating system custom os customiso datacenter change date dedicated server delete deposit detected unusual traffic disable disable auto bill disable auto payment disable auto renew disable auto renewal disable automatic billing disable automatic renewal dns domain email email address error error 1006 external vnc filtered filtered ip not working forbidden get a refund google handshake high bandwidth usage hotmail how to cancel how to change email how to change email address how to refund how to remove cancellation image incorrect bandwidth install operating system install os internal error ip ip address ip change ip geolocation ip not working ip region ip switch ipmi ipv4 address IPv6 iso Java 8 keep service kernel panic location location change log in low disk low ram Making account microsoft migrate modify email mount iso move multiple users netflix network no disk no refund not working nullroute office offline operating system order os os image outlook password pay renewal payment paypal pending order point domand policy port protected protected ip not working rDNS rDNS request rdp rdp error rdp internal error re-activate re-enable service re-install operating system re-install os reason for no refund reboot recaptcha refund refund policy refund reasoning refund service refused region wrong reinstall operating system reinstall os remote desktop remote desktop error remove remove cancel remove cancellation renew renew service renew vps renewal renewal invoice repo request email change request rDNS request refund reset restore restore service restored return return service root password Runescape Bot ryzen ryzen issue ryzen upgrade scholar service service addon service password set rDNS special offer ssd256 ssh Starting VNC handshake store store credit subuser switch ip term terminate service terminated terminated service turbo turbo vnc turbovnc Ubuntu uncancel my service uncancel service unusual unusual traffic Unusual traffic from your computer network upgrade upgrade package upgrade service upgrade service level upgrade special upgrade special offer upgrade to annual valid verify view store credit vnc vnc error vnc handshake vnc not working vps vps password VPS refund web vnc where is my vps password windows windows rdp windows remote desktop wrong wrong datacenter wrong ip wrong location

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"Computer did not allow the name to be claimed" - Solution If you're noticing that your server is rebooting every day or every few hours then you need to... Are you having a connection issue? To properly diagnose a connection issue, we need to see where the connection is dropping or... Captcha or website blocked If you are attempting to reach a website or another server, and that website or server refuses... Chinese Customers: Unable to access your IP? If you're having issues accessing your service while living in China then it could be that your... Don't know how to view your desktop on Linux? Just go to the "View Details" section of your Service, and then scroll down, you will see that... Error 1006 Cause: If you receive error 1006, this could usually mean two things. The web VNC viewer is... How do I change my IP or location? You may not change your location or IP yourself. To change your IP or location, a support agent... Is your server's time not correct? We've noticed an uptick in customers having issues with the default time server so we made this... KVM Windows 2016 - Temporarily Disabled We have temporarily disabled our Windows 2016 template for KVM servers until we have a new... My VPS is down! Service Unavailable?Chances are that there is an open network issue explaining any problems we... My VPS is suspended! If you are suspended, chances are that you broke our terms of service. So before making a ticket,... My program is not functioning properly? Please keep in mind that we're providing you a VPS. If what you run on it does not work, chances... Pending Order / Backorder Most plans will be delivered within 5 minutes. However, they may remain in "pending" status until... Proxy not working? If you purchased a proxy from us, make sure you use root as the username and 1080 as the port.... Remote Desktop Connection - Issues on Mac If you are seeing an error window with the following message: "Remote Desktop Connection cannot... Service Status Offline / Unknown / Down There are multiple reasons for your service being inaccessible. Please review these common... Stuck on VNC handshake Problem: If you are stuck on "Starting VNC handshake" when opening VNC, the most common issues... Why can't I use Windows Remote Desktop? If you cannot connect to your server with Remote Desktop, chances are, it's not fully set up yet.... Windows Remote Desktop Issues - Firewall Related If you have not set a password through VNC then please check out our article that deals with the... Windows Update Getting Stuck - Windows 2016 If the Windows Update on your Windows 2016 server is not proceeding and is stuck (generally... Windows stuck/frozen on loading screen Sometimes Windows will not boot properly. In most common cases, it will freeze on the Windows...
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$1 22 403 access access denied account account email activate terminated add add account add contact add funds add resources add subuser addon address amd an internal error has occured attach iso auto automatic backup backup restore bandwidth bandwidth graph bandwidth overusage banned ip banned sending ip base baseurl bill billing cancel cancel service cancellation cancellation request cancelled cancelled VPS captcha change change 3 month change account email change annual change billing cycle change billing term change cycle change datacenter change email change email address change ip change ip address change location change payment term change service password change term change vds password change vpn password change vps password changing password close my service close service connection contact continue service country crash create a user credit custom image custom operating system custom os customiso datacenter change date dedicated server delete deposit detected unusual traffic disable disable auto bill disable auto payment disable auto renew disable auto renewal disable automatic billing disable automatic renewal dns domain email email address error error 1006 external vnc filtered filtered ip not working forbidden get a refund google handshake high bandwidth usage hotmail how to cancel how to change email how to change email address how to refund how to remove cancellation image incorrect bandwidth install operating system install os internal error ip ip address ip change ip geolocation ip not working ip region ip switch ipmi ipv4 address IPv6 iso Java 8 keep service kernel panic location location change log in low disk low ram Making account microsoft migrate modify email mount iso move multiple users netflix network no disk no refund not working nullroute office offline operating system order os os image outlook password pay renewal payment paypal pending order point domand policy port protected protected ip not working rDNS rDNS request rdp rdp error rdp internal error re-activate re-enable service re-install operating system re-install os reason for no refund reboot recaptcha refund refund policy refund reasoning refund service refused region wrong reinstall operating system reinstall os remote desktop remote desktop error remove remove cancel remove cancellation renew renew service renew vps renewal renewal invoice repo request email change request rDNS request refund reset restore restore service restored return return service root password Runescape Bot ryzen ryzen issue ryzen upgrade scholar service service addon service password set rDNS special offer ssd256 ssh Starting VNC handshake store store credit subuser switch ip term terminate service terminated terminated service turbo turbo vnc turbovnc Ubuntu uncancel my service uncancel service unusual unusual traffic Unusual traffic from your computer network upgrade upgrade package upgrade service upgrade service level upgrade special upgrade special offer upgrade to annual valid verify view store credit vnc vnc error vnc handshake vnc not working vps vps password VPS refund web vnc where is my vps password windows windows rdp windows remote desktop wrong wrong datacenter wrong ip wrong location

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  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket (Contact Us)