Articles

 Cancel my service

To cancel your service, please navigate to the billing area, click "Services," select the service...

 Change Billing Term

To change your billing cycle, all you need to go is to go to your service page by visiting...

 Change account email

To change your e-mail on file with us, please navigate to the right side drop-down menu that says...

 Change service IP address

To change your service's IP address, navigate to Services --> My Services, and select the...

 Change service location

To migrate your service from its current datacenter location to another, you can make a migration...

 Change service password

Linux services have their initial password e-mailed to you, and Windows is set by you in VNC....

 Disable auto payments

It's very simple to disable auto-renewals with our self-serve system. Click "Billing" on the...

 Install Operating System

There are two ways of installing an operating system: a premade image, and an ISO. To install via...

 Lift IPMI Nullroute

For security reasons, IPMI on your dedicated server is nullrouted, meaning you cannot connect to...

 Mount Custom ISO

To mount a custom ISO, go to Services --> My Services and select your service to which you...

 Ordering service addons

To order a service addon, navigate to Services --> View Available Addons. Here you can find...

 Remove cancellation

To remove a cancellation on your service, please go to Services --> My Services, and then...

 Request rDNS

To request an rDNS to be set for your service, go to Services --> My Services and click on the...

 Request refund

To request a refund, please first cancel your service by going to Services --> My Services,...

 Upgrade service

To upgrade your service, navigate to Services --> My Services, and select the service you...